CUSTOMER CARE

Have any questions or concerns? 

We’re always ready to help!

 

 

Email us at

defineboutique@yahoo.com

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SHIPPING&RETURNS

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Absolutely no returns! STORE CREDIT OR EXCHANGES ONLY in perfect condition with all tags attached 

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  • You may exchange merchandise within 14 days of receipt of purchase.

  • The shipping and handling fees are non-refundable. 

  • Because many of our items are limited quantities, we may occasionally sell out of an item. If this happens, we will notify you via email

 

We DO NOT make exceptions to this policy.

 

Orders placed after 4pm EST will be processed the following business day and shipped within 24 hours.

 

We ship via USPS.  All options are provided via checkout. 

 

*DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS*.